Privacy Policy

This English trans­la­tion is for infor­ma­tion purposes only. Only the original German version is legally binding.

General Infor­ma­tion

The following infor­ma­tion gives you a simple and clear over­view of what happens with your personal data when you visit our website. Personal data is defined as all data by which you can be iden­ti­fied perso­nally. Detailed infor­ma­tion on the issue of data protec­tion can be found in the Privacy Policy following this text.

Data Collected on our Website

Who is respon­sible for the collec­tion of data on this website? 

The respon­sible body for the data proces­sing for this website is the website operator. Contact details for the website operator can be found in the Legal Notice of this website.

How do we collect your data?

On the one hand, your data is collected when you provide us with it. This can include data which you have filled in in a contact form, for example.

Other data is auto­ma­ti­cally recorded by our IT systems when you visit our website. This is mainly tech­nical data (e.g. Internet browser, opera­ting system or time of day when the website was accessed). This data is collected auto­ma­ti­cally, as soon as you visit our website.

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What do we use your data for?

Some of the data is collected in order to ensure the error-free provi­sion of the website. Other data can be used to analyse your user-behaviour.

What are your rights in connec­tion with your data? 

You have the right at any time to obtain infor­ma­tion from us free of charge rela­ting to the source of your personal data, the reci­pi­ents of your personal data and the purpose for which your personal data is stored. You also have the right to demand the correc­tion of incor­rect personal data, that we block or restrict proces­sing of your personal data or that we delete this data. In order to do this, or if any other ques­tions arise regar­ding data protec­tion, you can contact us at any time using the address provided in the Legal Notice. Further­more, you also have the right to lodge a comp­laint with the rele­vant super­vi­sory authority.

You also have the right to demand restric­tions in the proces­sing of your personal data in certain circum­s­tances. You can find detailed infor­ma­tion on this in the Privacy Policy under “The Right to Restrict the Proces­sing of your Data”.

Analysis Tools and Tools from Third Party Providers 

When you visit our website, your brow­sing habits can be statis­ti­cally evaluated. This happens prima­rily through the use of “cookies” and so-called analysis programmes. The analysis of your brow­sing habits is anony­mous as a general rule; the brow­sing habits cannot be traced back to you personally.

You can object to this analysis or prevent it by avoiding using parti­cular tools. Detailed infor­ma­tion on these tools and on proce­dures avail­able for objec­tion can be found in the following Privacy Policy.

1. General Infor­ma­tion and Manda­tory Information

Data Protec­tion

The opera­tors of this website take the protec­tion of your personal data very seriously. We treat your personal data with confi­den­tia­lity and in compli­ance with the legal data protec­tion regu­la­tions and with this Privacy Policy.

When you use this website, various pieces of personal data are collected. Personal data is defined as all data by which you can be iden­ti­fied perso­nally. This Privacy Policy explains which data we collect and what we use it for. It also explains how and to what purpose personal data is collected.

We would like to point out that trans­mis­sion of data on the Internet (e.g. when you commu­ni­cate by e‑mail) can expose your data to secu­rity gaps. It is not possible to protect your data comple­tely from access or inter­cep­tion by third parties.

Infor­ma­tion on the Respon­sible Body

The body respon­sible for the collec­tion and proces­sing of personal data for this website is:

Bayreuth Marke­ting & Tourismus GmbH
Opern­straße 22
D- 95444 Bayreuth
Tel.: +49 (0) 921/ 885–757
Fax: +49 (0) 921/ 885–97 41
https://www.bayreuth-tourismus.de
Tele­phone: +49 921 / 88588
E‑mail: verwaltung@bayreuth-tourismus.de

The “respon­sible body” is the natural person or legal entity who/which either alone or toge­ther with others takes decisions regar­ding the purpose and means of proces­sing personal data (e.g. names, e‑mail addresses and other similar pieces of information).

Legally Required Data Protec­tion Supervisor 

We have appointed the following Data Protec­tion Super­visor, who is respon­sible for the data protec­tion affairs of our company.

RT Data & IT Consul­ting GmbH
Graven­reu­therstr. 2
95445 Bayreuth
Datenschutz@rtdata-it.de
https://rtdata-it.de
Tele­phone: +49 921/78944–0
E‑mail: datenschutz@bayreuth-tourismus.de

Revo­king your Consent for the Proces­sing of your Personal Data

Many data proces­sing opera­tions are only possible with your explicit consent. You have the right to revoke consent you have previously given at any time. You can do this simply by writing us an informal e‑mail. The lawful­ness of any data proces­sing carried out prior to you revo­king your consent remains unaf­fected by the revocation.

Right of Objec­tion to Data Collec­tion in Special Cases and to Direct Advertising 

(Article 21 GDPR)

If the data proces­sing occurs on the basis of Art. 6(1)(e) or Art. 6(1)(f) of the EU General Data Protec­tion Regu­la­tion (GDPR), you have the right at any time, for reasons which may arise from your special situa­tion, to lodge an objec­tion to the proces­sing of your personal data. This is also valid for “profiling” which is carried out on the basis of these clauses. Infor­ma­tion regar­ding the legal basis on which each respec­tive data proces­sing opera­tion is carried out can be taken from this Privacy Policy. If you lodge an objec­tion, we will no longer process the personal data concerned, unless we can provide compel­ling, legi­ti­mate reasons for proces­sing this data, which are deemed greater than your inte­rests, rights and free­doms, or unless the proces­sing is necessary for the asser­tion, exer­cise or defence of legal claims (objec­tion according to Art. 21(1) GDPR).

If your personal data is processed in order to conduct direct adver­ti­sing acti­vi­ties, you have the right at any time to lodge an objec­tion to the proces­sing of your personal data for the purposes of this kind of adver­ti­sing acti­vity; this also applies to “profiling” if it is carried out in connec­tion with such direct adver­ti­sing acti­vi­ties. If you lodge an objec­tion, from that point in time your personal data will no longer be used for purposes rela­ting to direct adver­ti­sing. (Objec­tion under Art. 21(2) GDPR)

Right to lodge a comp­laint with the rele­vant super­vi­sory authority 

Where the terms set out in the GDPR have been violated, the parties concerned have the right to lodge a comp­laint with a super­vi­sory autho­rity, in parti­cular in the Member State of their habi­tual resi­dence, their place of work, or the place in which the alleged infrin­ge­ment took place. The right to lodge a comp­laint exists without preju­dice to other admi­nis­tra­tive or judi­cial remedies.

Right to Data Portability

You have the right to request the disclo­sure of data which we have processed with your consent, or in connec­tion with the fulfilment of a contract, either to you yourself, or to a third party, in a conven­tional, machine-read­able format. If you request the direct trans­mis­sion of the data to another respon­sible party, this will only occur where tech­ni­cally possible.

SSL and TLS Encryption

For secu­rity reasons and in order to protect the trans­mis­sion of confi­den­tial content, such as orders or queries and requests that you send to us as website operator, this page uses either SSL or TLS encryp­tion. An encrypted connec­tion can be reco­gnised by that fact that the address field of the browser changes from “http://” to “https://” and by the padlock symbol in your browser field.

When SSL or TLS encryp­tion is active, the data that you transmit to us cannot be read by third parties.

Infor­ma­tion, Objec­tions to Proces­sing, Dele­tion and Correction

Within the frame­work of the appli­cable legal provi­sions, you have to right to infor­ma­tion at any time and free of charge about personal data saved concer­ning you perso­nally, about its origin and reci­pi­ents, and about the purposes for which is it processed. In certain cases you may also have the right to the correc­tion, to object to the proces­sing or to demand dele­tion of this data. In this regard, and also regar­ding further ques­tions on issues connected with personal data, you can contact us at any time using the address provided in the Legal Notice (Impressum).

Right to the Restric­tion of Processing

You have the right to demand restric­tions in the proces­sing of your personal data. In order to do so you can contact us at any time using the address provided in the Legal Notice (Impressum). The right to a restric­tion in the proces­sing of personal data exists in the following cases:

If you contest the correct­ness of the personal data which we have saved concer­ning your person, we gene­rally require some time to verify this. For the time we need for veri­fi­ca­tion, you have the right to demand restric­tions in the use of your personal data.

If your personal data has been processed or is being processed unlaw­fully, you can demand that there are restric­tions to how this data is processed rather than deman­ding that it be deleted.

If we no longer need your personal data, but you need it to exer­cise, defend or assert legal claims, you have the right to demand restric­tions in proces­sing rather than the dele­tion of your personal data.

If you lodge an objec­tion under Art. 21(1) GDPR, your inte­rests and our inte­rests must first be weighed up against each other. For the period of time until a decision has been taken as to whose inte­rests prevail, you have the right to demand restric­tions in the proces­sing of your personal data.

If you have restricted the proces­sing of your personal data, this data can only be processed (except for saving the data) with your permis­sion, or in order to assert, exer­cise or defend legal claims, or in order to protect the rights of another natural person or legal entity or for reasons of an important public inte­rest pertai­ning to the Euro­pean Union or one of its Member States.

Objec­tion to Adver­ti­sing E‑mails

The use of the contact details published as part of the Legal Notice (Impressum) for the purpose of sending any adver­ti­sing or infor­ma­tion mate­rial we have not expli­citly requested is hereby expli­citly prohi­bited. The site opera­tors expli­citly reserve the right to take legal action in the case of unso­li­cited sending of adver­ti­sing infor­ma­tion, such as via spam e‑mails.

 

2.  Daten­er­fas­sung auf unserer Website

Cookies

Die Inter­net­seiten verwenden teil­weise so genannte Cookies. Cookies richten auf Ihrem Rechner keinen Schaden an und enthalten keine Viren. Cookies dienen dazu, unser Angebot nutzer­freund­li­cher, effek­tiver und sicherer zu machen. Cookies sind kleine Text­da­teien, die auf Ihrem Rechner abge­legt werden und die Ihr Browser speichert.

Die meisten der von uns verwen­deten Cookies sind so genannte “Session-Cookies”. Sie werden nach Ende Ihres Besuchs auto­ma­tisch gelöscht. Andere Cookies bleiben auf Ihrem Endgerät gespei­chert bis Sie diese löschen. Diese Cookies ermög­li­chen es uns, Ihren Browser beim nächsten Besuch wiederzuerkennen.

Sie können Ihren Browser so einstellen, dass Sie über das Setzen von Cookies infor­miert werden und Cookies nur im Einzel­fall erlauben, die Annahme von Cookies für bestimmte Fälle oder gene­rell ausschließen sowie das auto­ma­ti­sche Löschen der Cookies beim Schließen des Browser akti­vieren. Bei der Deak­ti­vie­rung von Cookies kann die Funk­tio­na­lität dieser Website einge­schränkt sein.

Cookies, die zur Durch­füh­rung des elek­tro­ni­schen Kommu­ni­ka­ti­ons­vor­gangs oder zur Bereit­stel­lung bestimmter, von Ihnen erwünschter Funk­tionen (z.B. Waren­korb­funk­tion) erfor­der­lich sind, werden auf Grund­lage von Art. 6 Abs. 1 lit. f DSGVO gespei­chert. Der Website­be­treiber hat ein berech­tigtes Inter­esse an der Spei­che­rung von Cookies zur tech­nisch fehler­freien und opti­mierten Bereit­stel­lung seiner Dienste. Soweit andere Cookies (z.B. Cookies zur Analyse Ihres Surf­ver­hal­tens) gespei­chert werden, werden diese in dieser Daten­schutz­er­klä­rung geson­dert behandelt.

2.Data Proces­sing on our Website

Cookies

The pages of this website use so-called “cookies”. Cookies do not damage your computer in any way and do not contain any viruses.  Cookies serve the purpose of making our website more user-friendly, more effec­tive and more secure. Cookies are small text files which are placed on your computer and saved by your browser.

Most of the cookies we use are so-called “session cookies”. These are auto­ma­ti­cally deleted after your visit. Other cookies remain saved on your terminal until you delete them. These cookies make it possible for us to reco­gnize your browser the next time you visit.

You can confi­gure your browser to notify you when it places cookies and to accept cookies only on a case-by-case basis, gene­rally not to accept cookies, or only to accept them in parti­cular cases, or to delete cookies auto­ma­ti­cally when you close your browser. If cookies are deac­ti­vated, your use of this website may be compromised.

Cookies needed to perform elec­tronic commu­ni­ca­tion processes, or to provide certain func­tions you would like to use (e.g. shop­ping basket) are saved on the basis of Art. 6(1)(f) GDPR. The website operator has a legi­ti­mate inte­rest in the saving of cookies, in order to ensure the error-free perfor­mance of his/her services. Where other cookies are saved (e.g. cookies for the analysis of your brow­sing beha­viour), these are dealt with sepa­r­ately in this Privacy Policy.

Server Log Files

The provider of this website collects and saves infor­ma­tion in so-called server log files, which are trans­mitted to us auto­ma­ti­cally by your browser. These are:

  • Type and version of browser used
  • Opera­ting system
  • Referrer
  • URL
  • Host name of the acces­sing computer
  • Time of the server request
  • IP address.

None of this data will be merged with data from other data sources.

This data is recorded on the basis of Art. 6(1)(f) GDPR. The website operator has a legi­ti­mate inte­rest in a repre­sen­ta­tion of his website free of tech­nical errors and in the opti­miz­a­tion of his website – the server log files must be recorded in order to enable this.

Enqui­ries by E‑mail, Tele­phone or Telefax

If you contact us by e‑mail, tele­phone or fax, your enquiry inclu­ding all of the personal data involved (name, enquiry) will be saved and processed in order to process your request. This data will not be passed on to third parties without your consent.

The proces­sing of this data is carried out on the basis of Art. 6(1)(b) GDPR, as long as your enquiry is in connec­tion with the fulfilment of a contract or necessary in order to carry out pre-contrac­tual measures. In all other cases, the proces­sing is carried out on the basis of your consent (Art. 6 (1)(a) GDPR) and / or on the basis of our legi­ti­mate inte­rests (Art. 6(1)(f) GDPR), as we have a legi­ti­mate inte­rest in the effec­tive proces­sing of enqui­ries addressed to us.

The data you send to us via a contact request remain with us until you ask us to delete them, revoke your consent to the data being saved, or the purpose for which the data is saved no longer exists (e.g. after the hand­ling of your request has been completed). Manda­tory legal provi­sions – espe­cially those concer­ning legal reten­tion periods – remain unaf­fected by this.

3.Analytical Tools and Advertising

Matomo (form­erly Piwik)

This Website uses the open source web analysis service Matomo. Matomo uses so-called “cookies”. These are text files which are saved on your computer and which allow the analysis of websites you have visited. In order to do so, the infor­ma­tion gene­rated by the cookie about the use of this website is saved on our server. IP addresses are anony­mized before the infor­ma­tion is saved.

Matomo cookies remain on your terminal until you delete them.

The saving of Matomo cookies and the use of this analy­tical tool is carried out on the basis of Art. 6(1)(f) GDPR. The website operator has a legi­ti­mate inte­rest in an anony­mized analysis of users’ beha­viour, in order to opti­mize his website and his adver­ti­sing activities.

The infor­ma­tion gene­rated by the cookie about the use of this website is not passed on to third parties. You can prevent the saving of cookies by making the appro­priate adjus­t­ments to your browser settings; however, we would like to point out that if you do so, you may not be able to make full use of all of the func­tions on this website.

If you do not consent to the storing and use of your personal data, you can deac­ti­vate the storage and use here.

In this case, an opt-out cookie will be placed on your browser that prevents Matomo from saving your user data. If you delete your cookies, this will also result in your Matomo opt-out cookie being deleted. The opt-out then has to be reac­ti­vated when the site is visited again.

4.Newsletter

News­letter Data

If you would like to receive the news­letter offered on the website, we require your e‑mail address as well as infor­ma­tion that allows us to check that you are the owner of this e‑mail address and agree to recei­ving the news­letter. Addi­tional data is not required, or is provided on a volun­tary basis. This data is used exclu­si­vely in order to send the requested infor­ma­tion and is not passed on to third parties.

The proces­sing of the data entered into the news­letter regis­tra­tion form is carried out exclu­si­vely on the basis of your consent (Art. 6(1)(a) GDPR). Permis­sion given to us to save your data and your e‑mail address, and to use them in order to send you the news­letter can be revoked at any time, for example, via the “unsub­scribe” link in the news­letter. The lawful­ness of any data proces­sing acti­vi­ties carried out prior to you revo­king your consent remains unaf­fected by the revocation.

The personal data we have from you for the purpose of your news­letter subscrip­tion is held by us until you unsub­scribe from the news­letter, and is deleted when you unsub­scribe. Data which we have saved for other purposes remain unaf­fected by this.

Newsletter2Go

This website uses Newsletter2Go for sending news­let­ters. The provider here is Newsletter2Go GmbH,

Newsletter2Go is a service which allows the orga­ni­sa­tion and analysis of the sending of news­let­ters. The data you enter for the purposes of recei­ving the news­letter are saved on Newsletter2Go’s servers in Germany.

If you do not consent to your data being analysed by Newsletter2Go, you must unsub­scribe from the news­letter. You can find a link to do so at the end of the news­letter. Alter­na­tively, you can unsub­scribe from the news­letter on the website.

Data analysis carried out by Newsletter2Go

Newsletter2Go helps us to analyse our news­letter campaigns. It enables us, for example, to see whether a news­letter mail has been opened and which links, if any, have been clicked. In this way, we can estab­lish which links are clicked parti­cu­larly often, for example.

This also enables us to see whether defined actions are carried out after the news­letter has been opened / links have been clicked (conver­sion rate). This means that we can estab­lish for example whether you have made a purchase after having clicked on a link in the newsletter.

Newsletter2Go also enables us to cluster news­paper reci­pi­ents according to various diffe­rent criteria. News­letter reci­pi­ents can be clus­tered for example according to age, gender or place of resi­dence. In this way, the news­let­ters can be better adapted to suit the requi­re­ments of the respec­tive target groups.

You can find detailed infor­ma­tion on the func­tions of Newsletter2Go by following this link:

https://www.newsletter2go.de/features/newsletter-software/

Legal basis

Data proces­sing is carried out on the basis of your consent (Art. 6(1)(a) GDPR). You have the right to revoke this consent at any time. The lawful­ness of any data proces­sing acti­vi­ties carried out prior to you revo­king your consent remains unaf­fected by the revocation.

Dura­tion period of data stored

Data you have provided us with for the purpose of a news­letter subscrip­tion are saved by us until you unsub­scribe from the news­letter, and are deleted from both our servers and Newsletter2Go’s servers after you have unsub­scribed. Data which we have saved for other purposes remain unaf­fected by this.

You can find more infor­ma­tion on this in Newsletter2Go’s data protec­tion regulations:

https://www.newsletter2go.de/features/datenschutz‑2/.

Conclu­sion of a contract concer­ning order processing

We have entered into a contract with Newsletter2Go in which we oblige Newsletter2Go to protect our custo­mers’ data, and not to pass it on to third parties. This contract can be viewed by following this link: https://www.newsletter2go.de/docs/datenschutz/ADV_Muster_Newsletter2Go_GmbH_latest_Form.pdf.

 

5.Plugins and Tools

YouTube

Our website uses plugins from the YouTube site, which is operated by Google. The operator of this website is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

If you visit one of our pages which has a YouTube plugin, a connec­tion to the YouTube servers is estab­lished. In doing so, the YouTube server is informed which of our pages you have visited.

Also, YouTube can save various cookies on your terminal. Using these cookies, YouTube can receive infor­ma­tion about visi­tors to our website. This infor­ma­tion is used, for example, to compile statis­tics on the videos, in order to improve user-friend­li­ness, and to prevent attempted fraud. The cookies remain on your terminal until you delete them.

If you are logged into your YouTube account, you enable YouTube to relate your surfing habits directly to your personal account. You can prevent this by logging out of your YouTube account.

We use YouTube for the purpose of presen­ting our online presence in an attrac­tive manner. This repres­ents a legi­ti­mate inte­rest within the meaning of Art. 6(1)(f) GDPR.

You can find further infor­ma­tion on the use of user data in YouTube’s data protec­tion regu­la­tions here:

https://policies.google.com/privacy?hl=de.

Google Maps

This website uses an API belon­ging to the map service Google Maps. The provider is Google Ireland Limited (“Google”), Gordon House, Barrow Street, Dublin 4, Ireland.

In order to use the func­tions of Google Maps, it is necessary for your IP address to be saved. This infor­ma­tion is gene­rally trans­mitted to a server in the USA and saved there. The operator of this website has no influ­ence over this data transmission.

We use Google Maps for the purpose of presen­ting our online presence in an attrac­tive manner, and to make the places mentioned on our website easy to find. This repres­ents a legi­ti­mate inte­rest, within the meaning of Art. 6(1)(f) GDPR.

You can find further infor­ma­tion on the use of user data in Google’s data protec­tion regu­la­tions here:

https://policies.google.com/privacy?hl=de.

 

Webcams

With the help of our service provider TMT GmbH & Co. KG (you can find the TMT’s privacy policy under https://www.tmt.de/kontakt/datenschutz/), we inte­grate external webcam images into our webcam page using the address https://webcam.tmt.de. When you visit the webcam page, data is trans­mitted (encrypted using the TLS encryp­tion protocol) to our service provider, in order to enable you to view the images. In connec­tion with this, normal log file evalua­tions for tech­nical purposes are saved on the external server and, in accordance with legal requi­re­ments, auto­ma­ti­cally deleted after a desi­gnated period of time. Data is not processed for any other purposes.

 

Mana­ging Cookies

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Opening hours:
Monday – Friday:
09:00 - 18:00
Saturday:
09:00 - 16:00
Sunday and Holidays:
10:00 - 14:00